Quick Answer: What Happens When You Report A Seller On OfferUp?

Can you get your money back on OfferUp?

Purchases from Pro Sellers Using the app, buyers have the option to request a refund.

Once a refund is requested, Pro Sellers will need to accept the refund in order for it to be approved.

If a refund is not accepted, the buyer can submit a claim to OfferUp Support for assistance..

Can u get scammed on OfferUp?

OfferUp car scams abound. Scammers often pose as trustworthy buyers or sellers of big price items like cars. And too often, people fall for their tricks. There are red flags to be on the lookout for when using sites like OfferUp and ways to avoid the stress of recovering and/or of coping with losing money.

Can I trust OfferUp?

While OfferUp is certainly safe to use, our OfferUp review found that there are plenty of precautions that users must take to avoid OfferUp scams. This is true no matter what app you choose—even the best buy and sell apps leave users vulnerable to scam artists.

Who pays for shipping on OfferUp?

Shipping costs are typically paid by the buyer but can be paid by the seller. Shipping fees can vary, so the amounts are shown for each item. You’ll know how much you’ll pay before you buy. Offerup will not reimburse postage if a package is held by USPS with the reason “postage due.”

How do I accept payment on OfferUp?

If the buyer is satisfied with the item, they pay the seller directly. The standard way to accept in-person payment is cash. If someone asks you to take a check, cashier’s check, gift card, or payment through an app other than the OfferUp app, politely decline.

Can I get scammed on OfferUp?

Scammers may create fake websites that look like OfferUp and ask you to log in with your email and password. Never click on these. The other person wants to communicate outside the app. When you use OfferUp’s messaging system, you never need to give out your email address or phone number.

What percentage does OfferUp take?

7.9 percentBuyers will pay for shipping costs; sellers can list for free, but will pay OfferUp a 7.9 percent fee if the item is sold. OfferUp provides buyer and seller protections; you can read more details about the shipping rules here.

Are sellers protected on OfferUp?

Sellers on OfferUp are not only protected by our policies and partnerships, but also by our world-class fraud detection, automation, machine learning, and data models that make OfferUp the simplest, most trusted way to buy and sell. OfferUp teams are working full time to block and mitigate fraudulent behavior.

How do I report a seller on OfferUp?

Reporting to OfferUp Report button at the bottom of an item detail screen or the top of a user profile screen. Please classify the issue using the provided menu of reporting reasons, and give a description of what happened so that we can begin our investigation and take appropriate action.

How do I protect myself on OfferUp?

Safety TipsNever share confidential information with another user (i.e. passwords, social security number, banking information). Check out our blog for ways to stay protected online.Don’t share your phone number. Chat through the OfferUp app! … Research the person, product, and place. Check out the other person’s profile.

Are all sales final on OfferUp?

Except as provided in Section 5(H), or as otherwise expressly agreed upon by OfferUp, all sales of Paid Services (including any Subscription Services) are final and there are no refunds.

How long does an OfferUp refund take?

Typically, if an item isn’t shipped within six days of payment, OfferUp will refund the buyer’s payment automatically and cancel the order. It may take between three and five business days for the funds to be available in your account.

Can I cancel a purchase on OfferUp?

Make sure you’re in the Messages tab. Find and tap the Messages conversation to find the item you want to cancel. Tap View offer. Tap Cancel offer, then Cancel offer again to confirm.

Is it safe to give phone number on OfferUp?

Only communicate through OfferUp. You should never have to give your phone number or email address to another OfferUp user. If a buyer or seller tries to move your communication to a different app or service, politely decline.